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The Folger Shakespeare Library in Washington, DC is seeking an experienced development operation professional to join our team as the Associate Director of Development Operations. This role, reporting to the Director of Development, will be responsible for meeting the reporting, technology, stewardship, gift processing, and data acquisition/integrity needs of the team. This role will be to manage the staff responsible for research, technology, and reporting; gifts and records; donor relations; and membership and events.
The ideal candidate will be a strategic leader with the ability to envision, implement, and steward a thoughtful approach to information management, prospect development, and process improvement to support the growth of the Development team at the Folger. They will have a proven record as an experienced fundraising and organizational development specialist and must be an initiative-taker with superior written and oral communication skills, the ability to solve complex problems, and have a passion for philanthropy. This individual will be a part of the Development department’s senior team supporting other leaders by fostering a culture of philanthropy to ensure that fund development is executed in keeping with the values, mission, and strategic directions of the Folger Shakespeare Library, working with the Director of Development to establish a balanced mix of donor sources and fundraising programs to attract and retain donors and fundraising volunteers.
The standard schedule for this role is Monday-Friday, 8:45am-4:45pm, which is a 35-hour workweek. Occasional evening and weekend hours may be required for special programs. This position is currently hybrid with ~3 days on-site per week. The selected candidate will need to be within a commutable distance to the D.C. office (DC, MD, VA) by their start date.
ESSENTIAL DUTIES
The Associate Director of Development Operations will play a key role in the execution of Folger’s short and long-range strategic plans for financial sustainability. As a member of the department’s senior leadership, this individual will lead a team of advancing development professionals and will interface with both internal and external constituents with a focus on providing leadership and training in best practices.
Operations and Management
- Administers all financial operations of the Development department, including creation and maintenance of Department’s budget, in consultation with Director of Development. Oversees the department’s business and finance operations to include creating financial reports for the Board, Department, and Folger leadership.
- Develops and streamlines processes to increase the efficiency and accuracy of development workflows, including gift processing, prospect management, revenue/cash forecasting, and report development in alignment with fundraising strategy. Manages expense budget analysis and custom report rollout.
- Guides on-going fundraising strategy using data collection and analysis to provide crucial insights.
Membership and Annual Giving
- Oversees and supervises the Development Specialist, Membership & Annual Giving to achieve increasing annual revenue goals and build a pipeline to donors who will become major, and principal gifts candidates. With the Development Specialist Membership and Annual Giving, takes shared responsibility for the implementation of the membership and annual giving programs, including all innovative segmentation strategies, renewals and acquisitions, and coordination with major gift efforts and robust stewardship activities. Serves as a senior member of the development team who will set and achieve revenue and strategic plan goals for membership and annual giving to meet overall institutional revenue objectives and to build a broad pipeline of donors to Folger. Collaborates with the Director of Marketing and Communications, Director of Development, other Senior Director leadership, and the Visitor Experience team to lead efforts to reframe and execute a new membership model as a part of the Folger reopening in 2024.
- Integrates data insights and creative storytelling to drive strategy and collateral for large, multi-channel, segmented fundraising and advocacy campaigns.
- Collaborates with the Marketing and Communications and Visitor Experience departments on the development of membership marketing campaigns.
COMPENSATION:
- This is a monthly-paid salary position, with an annual rate of $100,000-113,000.
- Total compensation includes an extensive benefits plan, including a generous 403(b) contribution and match, outlined at https://www.folger.edu/employee-benefits.
View full position details and how to apply!
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